1. Introduction

This Privacy Policy explains how The Rotunda Kingston (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website or interact with us. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable data protection laws.

2. Who We Are

The Rotunda Kingston is a leisure and entertainment destination located in Kingston upon Thames. This policy applies to all personal data collected through our website https://rotundakingston.co.uk and any associated services.

3. What Information We Collect

We may collect and process the following types of personal data:

Information you provide directly: such as your name, email address, phone number, and any other details you submit via contact forms, newsletter sign-ups, or event registrations.
Information collected automatically: including IP address, browser type, device information, and usage data through cookies and similar technologies.
Information from third parties: where applicable, we may receive information from service providers or partners who support our operations.

4. How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide customer support.
To manage events, and promotional activities.
To improve our website and services through analytics and user feedback.
To comply with legal obligations and protect our legal rights.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent (e.g., for marketing communications).
Performance of a contract (e.g., managing events).
Compliance with legal obligations.
Our legitimate interests (e.g., improving our services and ensuring site security).

6. Data Sharing and Transfers

We do not sell your personal data. We may share your data with trusted third-party service providers who support our operations (e.g., IT support, analytics, marketing platforms), under strict confidentiality agreements and only for the purposes outlined in this policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain types of processing.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, please see our [Cookies Policy].

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

The Rotunda Kingston
Clarence Street, Kingston upon Thames, KT1 1QJ
Email: buildingmanager@kingstonrotunda.com
Phone: 0844 880 2827